At SaleHub, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us so we can help resolve the issue.
Returns
You may request a return if:
- You received the wrong product.
- The product arrived damaged or defective.
- The product is significantly different from what was described on our website.
Please contact us within 3 days of receiving your order and provide your order details along with clear photos or videos of the issue.
Products must be unused and in their original condition and packaging where applicable.
Non-Returnable Items
Returns may not be accepted for products that have been used, damaged after delivery, or altered by the customer.
Refunds
Once we receive and inspect the returned product, we will review your request. If your return is approved, we will process the applicable refund according to the payment method used for the order.
For Cash on Delivery (COD) orders, we will contact you to arrange the refund where applicable.
Exchange
If you receive a damaged, defective, or incorrect product, we may offer a replacement or exchange, subject to product availability.
Return Shipping
If the return is due to an incorrect, damaged, or defective product, SaleHub may cover the applicable return shipping cost. For other reasons, return shipping may be the customer's responsibility.
Contact Us
For return or refund requests, please contact us through the contact information provided on our website. Please include your order number, name, and details of the issue.
SaleHub — Pakistan